Trends are changing constantly, pushing fashion to become more expendable as time progresses. Created with the goal of reducing textile waste, our purpose is to rework rejected clothing back into the bold fashion-forward closet. A WOC-owned business, GRAIL sets out to foster a community of confidence, diversity, pizzazz, and expression of creative independence through a curated and sustainable shopping experience. Our haus is your haus. Come as you are and stay as long as you’d like.
Lots of love, sweat, time, and caffeine is devoted into making this dream of ours a reality, therefore our prices are a reflection of everything that goes into the process. Here at GRAIL, we value quality over quantity all day, everyday. Please note that all of our products are pre-loved one-off items from past decades, and we do our absolute best to ensure everything we offer is in good condition. Each piece is thoughtfully handpicked, inspected, and sometimes upcycled.
Your goodies are shipped within 2-5 days of purchase via USPS (woohoo!). A notification will be sent to the email provided with a tracking number once the order is in route. We hope this never happens, but once an item has been shipped, GRAIL is not responsible for packages lost, stolen, or damaged in transit. In the rare event that your package is returned to us, we may contact you and arrange reshipment for a fee. Taking steps to be as sustainable as we can be, items are shipped out in 100% biodegradable and home compostable mailers. Upon further questions, please don’t hesitate to reach out at info@grail.haus
Unfortunately dear friends, we’re not able to accept returns at this time. We hope that as our company grows and flourishes, we will be able to offer an exchange and returns system for y’all. In the meantime, we really value your beautiful support.